Last updated: 17 October 2026
This Privacy Policy explains how Dünder Makine collects and uses personal data when you visit dundermakine.com or contact us. We process personal data in line with the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK).
Who we are
The data controller for this website is Dünder Makina Nakliye Sanayi ve Ticaret Ltd. Şti., Süleyman Demirel OSB, 113. Cadde No:19/1, Güneykent, 32000 Gönen/Isparta, Türkiye.
Our representative in the European Union is Dünder Makine Europe (Chamber of Commerce no. 42006253), Veghel, the Netherlands.
For any privacy question, please email info@dundermakine.com.
What data we collect
- Contact and quote requests: when you use our contact form, email us, call us or message us on WhatsApp, we receive your name, email address, phone number, company, country and the details of your project.
- Technical data: like every website, our server records basic log data such as your IP address, browser type and the pages you visit. We use this only to keep the website secure and working.
We do not use analytics or advertising trackers on this website, and we do not sell your data.
Why we use your data
- To answer your questions and prepare technical proposals and quotations (steps taken at your request before a contract).
- To deliver, install and support equipment you have ordered (performance of a contract).
- To keep the website secure and protect it against spam and abuse (our legitimate interest).
- To meet legal obligations, for example tax and accounting rules.
Third-party services
Some parts of the website use services from other companies. When these load, your browser connects to their servers and they may receive your IP address:
- YouTube (Google) for embedded videos.
- Google Maps and Google Fonts (Google) for maps and fonts.
- GTranslate for the language switcher.
- Akismet (Automattic) to filter spam.
- Links to LinkedIn, Facebook and WhatsApp. These services only receive data if you click the link.
These providers process data under their own privacy policies. Some of them may transfer data outside the EU, under safeguards such as the EU Standard Contractual Clauses.
Cookies
Our website uses only cookies that are needed for it to work, for example to remember your language choice. Embedded YouTube videos and Google Maps may set their own cookies when they load.
How long we keep your data
We keep inquiry and quotation correspondence for as long as needed to handle your request and follow up on the project. Customer and invoice records are kept for the period required by law. After that, we delete or anonymise the data.
Who we share data with
We share your data only when needed: within Dünder Makine and our EU office, with our hosting and email providers, with shipping and logistics partners for deliveries, and with authorities when the law requires it.
Your rights
You have the right to access, correct or delete your personal data. You can also restrict or object to its use, ask for a copy of your data, and withdraw any consent you have given. To use these rights, email info@dundermakine.com. We will reply within one month.
You also have the right to complain to a data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens. In Türkiye, it is the KVKK.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
